Move 3: Check out charging the case with an alternative charger and cable. If the case nevertheless won't charge, it is possible that the case by itself is faulty. Be sure to send it to us and set up the substitution without delay.

Phase 2: Ensure the ANC is ready to the maximum degree. During the application, shift the slider towards the far proper to improve ANC. Alternatively, double-faucet any earbud and maintain for three seconds to reset them.

Step two: Clear the charging ports on both the earbuds and the case to remove any particles Which may interfere Together with the link.

Action 2: Inspect the microphone holes for almost any blockages brought on by Grime. If present, Carefully thoroughly clean them having a gentle cloth.

Action 2: Insert the earbud into the charging circumstance and Examine the indicator gentle. If it illuminates briefly (around 1 2nd), the earbud’s battery could possibly be totally depleted.

If these measures never resolve the issue, the earbuds can be faulty. Make sure you return them to us, and We are going to prepare to get a alternative promptly.

Phase two: Peel from the protective films around the earbuds and put them into the situation to recharge for around 30mins.

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Action two: Examine the earbuds for particles Which may be clogging the speaker holes and cleaning them if wanted.

Step two: Check with the consumer manual to Identify the particular space around your ear with the large spot tap and follow the furnished tapping Directions.

Should these methods fail to solve the issue, the earbuds may very well be faulty. We advise you to return the product to us for a replacement as soon as possible.

Step 3: In case the perform nevertheless isn’t responding, modify the healthy of your earbuds to guarantee They're securely put within your ear canal.